Shipping policy

Shipping Policy

Last Updated: 10th of April 2025

At White Strips, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy below for details on processing times, delivery estimates, and other important shipping information.

1. Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive an email confirmation with tracking details once your order has been shipped.

2. Shipping Rates & Delivery Time

We offer the following shipping options:

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5-10 business days Variable
Express Shipping 2-5 business days Variable
International Shipping 7-14 business days Variable

Delivery times are estimates and may vary due to factors beyond our control, such as customs delays, weather, or carrier issues.

3. International Shipping

  • We ship to select international destinations.

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

  • Delays due to customs processing are beyond our control.

4. Tracking Your Order

  • Once your order ships, you will receive a tracking number via email.

  • You can track your package using the provided link or by visiting the carrier’s website.

5. Lost or Delayed Shipments

  • If your order has not arrived within the estimated time frame, please check the tracking information first.

  • If your package is lost or significantly delayed, contact our support team at support@white-strips.com, and we will assist you in locating or replacing your order.

6. Incorrect Shipping Address

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for packages delivered to incorrect addresses provided by the customer.

  • If an order is returned due to an incorrect address, additional shipping charges may apply for resending the package.

7. Order Cancellations & Modifications

  • Orders can only be modified or canceled within 24 hours of placement.

  • Once an order has been shipped, we cannot change the shipping address or cancel the order.

8. Contact Us

If you have any questions about our shipping policy, feel free to reach out to our customer support team at support@white-strips.com. We’re here to help!